Grievance Redressal Officer (GRO)
Name: Mr. G.D.Patil
Address: Avanse Financial Services Limited
4th Floor, E Wing, Times Square,
Andheri - Kurla Rd, Gamdevi,
Marol, Andheri East,
Mumbai, Maharashtra 400059
Contact Number: 022-6859-9999
Email: gro@avanse.com
| List of Digital Lending Products & LSP | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|
| Sr no | Product | Digital Lending Applications (DLAs) of LSP | Name of Lending Service Provider (LSP) | Details of activities for which LSPs engaged | Link to DLA# | Name of Grievance Redressal Officer | Email id of Grievance Redressal Officer | Telephone number of Grievance Redressal Officer | Privacy Policy of LSP (Link) | Current Business Sourcing |
| 1 | Educational Loan Domestic | Flyhi | Flyhi Financial Services Ltd |
1. Customer Acquisition (through loan application) 2. To Collect customer’s information/documents to process Loan Applications. 3. Loan recovery 4. Other ancillary services as per Agreement. |
https://flyhifinance.com | Rakesh Rama | ngro@flyhifinance.com | 8655873308 | Privacy policy | Active |
| 2 | Educational Loan Domestic | Gyandhan | Gyandhan Financial Services Private Limited | https://nbfc.gyandhan.com/ | Bhanu Agarwal | complaints@gyandhan.com | 01148019501/ 9311124837 | Privacy policy | Active | |
| 3 | Educational Loan Domestic | Techfino | Techfino Capital private limited | https://www.techfino.in | Braja Kishore Sahu | Customercare@Techfino.in | 8022278119 | Privacy policy | Active | |
| 4 | Educational Loan Domestic | Propelld | Bluebear Technology Pvt Ltd. | https://propelld.com | Mohit Jain | gro@propelld.com | 9772036333 | Privacy policy | Inactive | |
| 5 | Educational Loan Domestic | Scholfe | Sarvam Fintech Pvt Ltd | http://scholfe.com | Santhosh Venkatrajan | info@scholfe.com | 9538872222 | Privacy policy | Inactive | |
| 6 | Educational Loan Domestic | Edufin | Advansure tech Pvt Ltd | https://www.edufin.in | Rahul Dhoka | support@edufin.in | 9962245516/ 7669098333 | Privacy policy | Inactive | |
| 7 | Educational Loan Domestic | Jodo | Bharosepe Technology Services Pvt Ltd. | https://www.jodo.in | Mr. Najmul Hossain Laskar | gro@jodopay.com | 7003344185 | Privacy policy | Inactive | |
| 8 | Educational Loan Domestic | GreyQuest | Grayquest Education Finance Pvt Ltd | https://grayquest.com | Ranjeet Singh Rawat, Garvit Mathur, Bhavik Ajugiya | nodalofficer@grayquest.com | 8356843634/ 8065878583/ 8040363637 | Privacy policy | Inactive | |
| 9 | Educational Loan Domestic | Credit Fair | K. M. Global Credit Private Limited | https://creditfair.in | Shraddha Mandlik | grievance@creditfair.in | 9137504870 | Privacy policy | Inactive | |
| 10 | Educational Loan Domestic | Leo1 | Gajju Technologies Pvt.Ltd | https://www.leo1.in | Debiprasad Baral | debiprasad@leo1.in | 9554123123 | Privacy policy | Inactive | |
Privacy policy: https://www.avanse.com/privacy-policy
Griveance Rederessal Policy: https://www.avanse.com/grievance-redressal-mechanism
Sachet policy: https://sachet.rbi.org.in/
RBI’s Complaint Management system: https://cms.rbi.org.in/cms/indexpage.html#eng
Advisory: Dear Customer, Beware of Fraud E-mails/Calls/SMS’s, fake online advertisements. Impostors are trying to use Avanse name without Authorization. Please verify the genuineness of the website, e-mails, SMS, etc. before making any online payment or applying for any loan. For more details, please contact at our nearest branch.
